How we protect you
TradeMigo sits in the middle, so it has to be fair to both sides. Here's exactly how it works.
At most 2 trades per job
Other sites sell your job to five or more trades, so your phone rings all day. We send it to one or two, and each trade knows exactly how many others got it.
Verified facts, not badges
We check ID, public liability insurance and certifications such as Part P and Gas Safe ourselves. A trade can't buy a badge or write their own.
Reliability you can measure
Every trade profile shows their turn-up rate, how fast they reply and how many jobs they've completed through TradeMigo.
A £10 deposit that protects you
You pay £10 only when you accept a quote, and it comes off your final bill. If the trade doesn't turn up, you get it all back.
What happens to your deposit
| If… | You get | The trade gets |
|---|---|---|
| You cancel 24+ hours before the visit | Full £10 refund, and we offer you another trade | Nothing |
| The trade doesn't turn up | Full £10 refund, and we offer you another trade | Nothing, and it counts against their turn-up rate |
| You cancel within 24 hours | Part of your deposit back | Part of the deposit for the wasted trip |
| You aren't home for the visit | Part of your deposit back | Part of the deposit for the wasted trip |
| The job is done | £10 comes off the final bill | Paid through TradeMigo, minus commission |
Pay through TradeMigoYour protection only applies to payments made on TradeMigo. If a trade asks you to pay cash or by bank transfer instead, tell us.
Something gone wrong?Raise it before you pay the balance. We’ll look at messages, photos and the quote, and help you and the trade agree a fix.